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See answers to the most frequently asked questions

How quickly can I get my translation back?

The Economy turnaround time is the time it takes for your project to be entrusted to a single translator, and obviously there is a limit to the number of words that one person can translate each day. For a text with fewer than 3,000 words, the normal turnaround time is two days (excluding Sundays and public holidays), but it is possible to shorten this by a few hours using the Premium option. There is a supplementary charge for this, calculated as a percentage of the normal price for our services.

Am I guaranteed that all my information will be kept strictly confidential?

Yes. All staff working at and with Traducta Switzerland undertake to treat any document or medium entrusted to them as strictly confidential. All of the translators who work with us abide by ethical confidentiality rules.

How do you work out the price of my translation?

Depending upon the chosen language combination.
Depending upon how technical the subject is.
Based on the number of words.
Depending upon the format.

First and foremost, though, we will always give you an overall price for your translation project provided, of course, that we are able to count the number of source words in the document you ask us to translate. So you will know exactly how much your project is going to cost before placing your order, thus making it easier for you to manage your translation budget.

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